Refund policy

Return & Refund Policy

At BA Unique Fashion, we want you to feel confident about your purchase. If you have an issue with your order, please contact us so we can help.

Return Eligibility

You may request a return or exchange within 30 days of delivery.

To qualify, items must:

  • Be unworn and unused, except for trying on.

  • Have all original tags attached.

  • Be returned in their original packaging.

Requests submitted more than 30 days after delivery are not eligible. Returns and exchanges apply to original purchases only; items that have already been exchanged are not eligible for another return or exchange.

Non-Returnable Items

For hygiene reasons, earrings cannot be returned or exchanged. Clearance items are final sale and are not eligible for returns or exchanges.

If an item arrives damaged, defective, or incorrect, please contact us regardless of these exclusions.

How to Request a Return

Before sending your item back, email bauniquefashion@gmail.com with “Return – [Your Order Number]” in the subject line.

Please include:

  • Your order number.
  • The item you would like to return.
  • The reason for your request.
  • A clear photo of the item and its original packaging, including any damage or defect.

Once we review your request, we will provide return instructions and the return shipping address. Please wait for these instructions before mailing your return.

Return Shipping

Customers are responsible for return shipping costs for eligible change-of-mind or sizing returns. This also applies to orders that originally qualified for free shipping.

We recommend using a tracked shipping service and keeping your proof of postage. We cannot process a refund for a return that we have not received.

For damaged, defective, or incorrect items, please contact us first so we can provide instructions specific to your order.

Exchanges

To request an exchange, email us within 30 days of delivery. Exchanges are subject to item availability and the eligibility requirements above.

We will confirm availability and any applicable shipping costs before you send your item back.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow 7–14 days after we receive your return for processing. Your bank or payment provider may require additional time to post the credit.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If an item is damaged, defective, or incorrect, contact bauniquefashion@gmail.com within 30 days of delivery.

Include your order number, a description of the issue, and clear photos of the item and packaging. We will review your request and arrange an appropriate resolution.

Contact Us

For return, exchange, or refund questions, email bauniquefashion@gmail.com.