About Our Jewelry
What makes your jewelry tarnish-resistant?
Our jewelry is crafted with high-quality PVD coating, ensuring resistance to tarnishing even with frequent wear.
Can I wear your jewelry in the shower or while swimming?
Yes! Our pieces are waterproof and can withstand exposure to water without losing their shine.
What is PVD coating, and why is it used?
PVD (Physical Vapor Deposition) coating enhances durability, color retention, and tarnish resistance, giving our jewelry lasting beauty.
Do your pieces contain any allergens, like nickel?
No, our jewelry is hypoallergenic and nickel-free, designed for comfortable wear on sensitive skin.
How should I care for my stainless steel jewelry?
Simply wipe with a soft cloth. Our jewelry requires minimal care due to its waterproof and tarnish-resistant design.
About Orders
Can I add or cancel items to my order after it’s placed?
We’re working hard to ship your order as soon as we can, so we may not be able to cancel it right away upon request.
To request a cancellation, please send an email to bauniquefashion@gmail.com with the name, email address and order number of the person who placed the order.
What should I do if I didn’t receive an order confirmation email?
Check your spam folder first. If it’s not there, contact our support team to confirm your order status.
How can I track my order?
Once your order ships, we’ll email you a tracking Number. Use this link to track its journey.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options to make your purchase convenient and safe.
About Shipping
How long does it take to process my order?
Orders are typically processed within 1-2 business days before shipping.
Can I change my shipping address after placing an order?
We try our hardest to dispatch your order as quickly as possible. Please note that once the order has been confirmed, we will not be able to make changes to the delivery address.
Any package returned back to us for non-acceptance upon delivery, or non-delivery due to incorrect address or failure to pick up the package, will be refunded minus all shipping costs (both ways).
Do you offer international shipping?
Currently, we do not offer international shipping. However, expanding our shipping options is a priority, and we hope to provide international delivery in the near future. Thank you for your interest and patience as we work towards making our products available globally!
What should I do if my package is delayed or lost?
We apologize sincerely if your order has taken longer than expected. While we strive to provide accurate delivery estimates, delays may sometimes occur outside our control. If your order seems delayed and tracking information hasn't updated recently, please don’t hesitate to reach out. Our Customer Support Team at bauniquefashion@gmail.com is here to assist you and ensure your order arrives as quickly as possible. Thank you for your understanding and patience.