About Our Jewelry
What makes your stainless steel jewelry tarnish-resistant?
Our Stainless Steel jewelry is crafted with high-quality PVD coating, ensuring resistance to tarnishing even with frequent wear.
Can I wear your jewelry in the shower or while swimming?
Our water-resistance claims apply only to our stainless steel jewelry, as indicated on each product page. These claims do not apply to our gold-plated brass, faux pearl, or other fashion jewelry.
For stainless steel pieces, please check the individual product’s care instructions before showering or swimming, as care requirements may vary by finish and design.
Remove gold-plated brass, faux pearl, and other fashion jewelry before showering, swimming, or exercising to help preserve their finish and appearance.
If you are unsure about a specific item, please contact bauniquefashion@gmail.com before wearing it in water.
What is PVD coating, and why is it used?
For Stainless Steel Jewelry PVD (Physical Vapor Deposition) coating enhances durability, color retention, and tarnish resistance, giving our jewelry lasting beauty.
What materials are used in your jewelry?
Materials vary by product. Our collection includes stainless steel, gold-plated brass, and other fashion jewelry materials. Please check each product page for specific material and finish details.
If you have a known metal sensitivity, contact us at bauniquefashion@gmail.com before purchasing so we can share the available material information for your selected item. Individual reactions may vary.
How should I care for my jewelry?
Care requirements vary by material and finish. Always follow the instructions on your product page.
• Stainless Steel Jewelry
Wipe gently with a soft cloth and dry thoroughly after water exposure. Avoid harsh chemicals and direct contact with perfume or lotions. Check the product’s care instructions before showering or swimming.
• Gold-Plated Brass Jewelry
Remove before showering, swimming, or exercising. Avoid water, sweat, perfume, and lotions to help preserve the plated finish. Clean gently with a soft, dry cloth; do not soak or scrub.
• Fashion Jewelry, Including Faux Pearls & Beaded Pieces
Keep dry and remove before showering, swimming, or exercising. Apply perfume and lotions before putting on your jewelry, allowing them to dry first. Wipe gently with a soft, dry cloth and avoid soaking or chemical cleaners.
Store all jewelry separately in a dry place to help prevent scratches and tangling. Waterproof and water-resistance claims apply only to stainless steel items specifically identified as such on their product pages.
About Orders
Can I add or cancel items to my order after it’s placed?
We’re working hard to ship your order as soon as we can, so we may not be able to cancel it right away upon request.
To request a cancellation, please send an email to bauniquefashion@gmail.com with the name, email address and order number of the person who placed the order.
What should I do if I didn’t receive an order confirmation email?
Check your spam folder first. If it’s not there, contact our support team to confirm your order status.
How can I track my order?
Once your order ships, we’ll email you a tracking Number. Use this link to track its journey.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options to make your purchase convenient and safe.
About Shipping
How long does it take to process my order?
Orders are typically processed within 1-2 business days before shipping.
Can I change my shipping address after placing an order?
We try our hardest to dispatch your order as quickly as possible. Please note that once the order has been confirmed, we will not be able to make changes to the delivery address.
Any package returned back to us for non-acceptance upon delivery, or non-delivery due to incorrect address or failure to pick up the package, will be refunded minus all shipping costs (both ways).
Do you offer international shipping?
Currently, we do not offer international shipping. However, expanding our shipping options is a priority, and we hope to provide international delivery in the near future. Thank you for your interest and patience as we work towards making our products available globally!
What should I do if my package is delayed or lost?
We apologize sincerely if your order has taken longer than expected. While we strive to provide accurate delivery estimates, delays may sometimes occur outside our control. If your order seems delayed and tracking information hasn't updated recently, please don’t hesitate to reach out. Our Customer Support Team at bauniquefashion@gmail.com is here to assist you and ensure your order arrives as quickly as possible. Thank you for your understanding and patience.